MARICOPA’S HOMETOWN SHUTTLE · PHX + MESA GATEWAYQuestions? Text 602-828-0826
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TRAVEL INFORMATION

Booking & Ride Policies

Clear information for your next journey.

Requests and confirmations

Searching seats does not reserve them. A reservation request needs Ride 347 confirmation. Review the final route, pickup point, fare, passenger count, and departure before traveling.

Fares and extras

Published starting fares may change and may have conditions. Home pickup, pets, additional rental hours, group offers, and any optional gratuity must be confirmed. Event transportation does not include venue admission.

Changes and cancellations

Contact the team before your departure. The existing public site lists a $5 rebooking fee. Its published policy offers an eligible refund within 24 hours of purchase and may offer a credit for later cancellations. The operator confirms eligibility, fees, and processing. This website does not promise or issue an automatic refund.

Passenger and equipment needs

Every passenger needs the appropriate seating arrangement. Tell the team about children, car seats, luggage, pets, mobility equipment, and assistance needs before booking. Vehicle suitability and equipment must be confirmed.

Timing and meeting points

All times use America/Phoenix, MST, UTC−07:00, year-round. Traffic, flight changes, airport rules, and event restrictions may affect travel. Follow the meeting instructions on your confirmation and contact the team if you are delayed.

Good plans start
with a great ride.

Pick your date. Find your shuttle. We’ll take it from there.